Franklin Farm Reproduction & Performance Services (“Franklin Farm,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit franklinfarmtx.com, contact us through our website, or otherwise interact with Franklin Farm online.
01Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide when you contact us, submit an inquiry, request information about our services, or communicate with our team.
This may include:
- Name
- Email address
- Phone number
- Service of interest
- Preferred timing for services
- Information about your horse, mare, stallion, foal, or breeding program
- Questions, comments, or other information you include in a message
- Other information you choose to provide to us
Please do not submit Social Security numbers, financial account information, passwords, or other highly sensitive personal information through our website contact forms.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website hosting provider, analytics services, or other website technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Approximate geographic location
- Date and time of visits
- Website interaction and performance information
We may use this information to maintain the website, understand how visitors use it, improve website performance, prevent misuse, and measure website traffic.
02How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Communicate with you about Franklin Farm services
- Discuss breeding, reproductive care, horse accommodations, or related services
- Schedule or coordinate services
- Provide customer service
- Maintain records related to inquiries and communications
- Operate, maintain, and improve our website
- Understand website traffic and visitor behavior
- Protect our website and business from fraud, abuse, or security threats
- Comply with applicable laws and legal obligations
- Protect the rights, property, and safety of Franklin Farm, our clients, our team, and others
We do not use information submitted through our website to make automated decisions about veterinary treatment or reproductive care.
03Information About Horses
Our website allows you to provide information about horses and breeding programs.
Information about an animal is generally not personal information unless it is connected to an identifiable person. For example, a horse’s name combined with an owner’s name, email address, or phone number may become part of information associated with that individual.
We use information about horses primarily to respond to inquiries, understand requested services, and coordinate care or services.
05Analytics
We may use website analytics services to understand how visitors find and use franklinfarmtx.com.
Analytics providers may collect information such as your IP address, device information, browser information, pages visited, and interactions with the website.
We use this information to evaluate website performance and improve the visitor experience.
07Sale of Personal Information
Franklin Farm does not sell personal information for monetary payment.
We do not knowingly sell sensitive personal information.
If our practices change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
08Targeted Advertising
Franklin Farm does not currently intend to use information submitted through our website contact forms for targeted advertising.
If advertising or retargeting technologies are added to the website in the future, this Privacy Policy may be updated to explain those practices and any available choices.
09Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected.
The length of time we retain information may depend on factors such as:
- The nature of your inquiry
- Whether you become a Franklin Farm client
- Recordkeeping requirements
- Business needs
- Legal or regulatory requirements
- The need to resolve disputes or enforce agreements
Information that is no longer reasonably needed may be deleted, anonymized, or securely retained when required by law.
10Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic transmission, or electronic storage system can guarantee absolute security.
11Your Privacy Choices and Rights
Depending on where you live and the laws that apply to Franklin Farm, you may have rights concerning your personal information.
These rights may include the ability to request that we:
- Confirm whether we process your personal information
- Provide access to certain personal information
- Correct inaccurate personal information
- Delete certain personal information
- Provide a portable copy of certain information
- Stop certain uses of your information
- Opt you out of certain types of data processing where required by law
You may submit a privacy request by contacting us using the information listed below.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising a privacy right provided by applicable law.
12Texas Privacy Rights
Texas residents may have rights under the Texas Data Privacy and Security Act and other applicable Texas privacy laws.
Where those laws apply, eligible Texas residents may have rights involving access, correction, deletion, portability, and certain types of data processing.
You may submit a request using the contact information below.
If applicable law provides a right to appeal a decision concerning your privacy request, you may submit an appeal by contacting us and identifying the request you would like reconsidered.
13Children’s Privacy
Our website and services are intended for adults seeking information about equine services.
We do not knowingly collect personal information online from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
14Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, maps, or other online services.
Those services operate independently from Franklin Farm and may have their own privacy policies and data practices.
This Privacy Policy does not govern information collected directly by third-party websites or services.
16Email and Communications
If you contact Franklin Farm by email, phone, or through our website, we may use your contact information to respond to your request and communicate with you about the services you asked about.
If we send marketing emails in the future, you may unsubscribe using the instructions included in those messages.
Service-related or transactional communications may still be sent when necessary.
17Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, or legal obligations change.
When we make changes, we will update the effective date at the top of this page.
We encourage you to review this page periodically to understand our current privacy practices.
18Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Franklin Farm Reproduction & Performance Services2900 County Road 203
Collinsville, TX 76233
Email: info@franklinfarmtx.com
Website: franklinfarmtx.com
15Social Media
Franklin Farm may maintain accounts on third-party social media platforms.
If you communicate with us through a social media platform, the platform may collect and process information according to its own privacy policy.
Information you choose to post publicly on social media may be visible to other users.